PRIVACY POLICY
Mastig Pet — Privacy Policy Last updated: April 2026
Mastig (Mast Pet Ind. e Com. de Produtos para Animais Ltda.) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
Information We Collect When you place an order or interact with our store, we may collect: your name, email address, shipping address, phone number, payment information (processed securely by PayPal or Stripe — Mastig does not store card data), and browsing behavior on our store.
How We Use Your Information We use your data to process and fulfill your order, send order confirmations and shipping notifications, respond to customer service inquiries, and improve our store experience. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Payment Processing All payments are processed securely through PayPal and Stripe. Mastig does not store, access, or retain any credit card or payment account information. All transactions are governed by the respective privacy policies of PayPal and Stripe.
Data Retention We retain your order information for as long as necessary to fulfill our legal and business obligations. You may request deletion of your personal data at any time by contacting dalton.ferreira@mastpet.com.br.
Cookies Our store may use cookies to improve your browsing experience and for analytics purposes. You can disable cookies in your browser settings at any time.
Third-Party Services We use third-party services including shipping carriers (FedEx, DHL, UPS) and payment processors (PayPal, Stripe). These parties have access only to the information necessary to perform their functions and are obligated to protect your data.
Your Rights You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at dalton.ferreira@mastpet.com.br.
Contact Mast Pet Ind. e Com. de Produtos para Animais Ltda. · Londrina, Paraná, Brazil · dalton.ferreira@mastpet.com.br · +55 43 3379-5400